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Child Safety Standards

Last Updated: January 2025

Our Commitment

Detour is committed to protecting children and preventing child sexual abuse and exploitation (CSAE) on our platform. We have zero tolerance for any content or behavior that endangers minors.

Detour Pty Ltd is dedicated to creating a safe environment for all users, with particular emphasis on protecting children and minors. We actively work to prevent, detect, and respond to any instances of child sexual abuse material (CSAM) or child sexual exploitation (CSE).

Reporting Child Safety Concerns

If you encounter content or behavior involving child safety risks, report it immediately.

In-App Reporting

1. Navigate to the content you wish to report
2. Select the "More" or "Report" option
3. Choose a child safety related reason
4. Provide additional details if possible
5. Submit your report

Direct Contact

Email: support@appdetour.com

Subject Line: "URGENT: Child Safety Concern"

Our Response Process

1. Immediate review of child safety reports
2. Removal of violating content
3. Permanent banning of offending accounts
4. Reporting to ACCCE, NCMEC, or relevant authorities
5. Preservation of evidence as required

Prevention Measures

• Age verification (minimum age 13)
• Content moderation using automated and human review
• User reporting tools
• Educational safety resources
• Internal safety team training

Legal Compliance

• Online Safety Act 2021 (Australia)
• PROTECT Act and FOSTA SESTA (US)
• GDPR child safety provisions (EU)
• UN Convention on the Rights of the Child

Cooperation with Authorities

We report suspected CSAM, preserve evidence, and respond to valid law enforcement requests.

Privacy and Confidentiality

Reports are handled confidentially. Reporter information is only shared if legally required or necessary to prevent imminent harm.

Resources

• ACCCE
• NCMEC
• Internet Watch Foundation
• Childhelp Hotline

For urgent safety matters, contact local emergency services.